Noticeboard

IMPORTANT CORONA VIRUS UPDATE:

If you require an appointment DO NOT COME TO THE PRACTICE. Please call the practice to arrange a telephone triage, if then deemed necessary you will be offered a time to see a GP. 

FOR ALL FURTHER UPDATES PLEASE VISIT OUR DEDICATED COVID-19 PAGE .

Appointments

diary_appointmentAppointments to see the doctor or nurse can be made by telephone or by visiting the surgery during opening hours, or online via the above link (please ask for details).

We run two surgeries daily (except Wednesday afternoons)

Patients have the right to express their preference for a General Practitioner, and the practice will endeavour to oblige where reasonable. 

Please do try to book appointments in advance to avoid disappointment.

Urgent cases and ill children can be seen on the same day provided a phone call to the surgery is made as soon as possible in order to arrange a convenient time.  You may be asked to give some idea of the problem so that we are able to plan accordingly. This information is confidential. 

Patients without an appointment may be asked to wait longer until the doctor can find time to see them, as appointments are heavily booked from beforehand.  Please do not simply walk in without a pre-booked appointment as you will not be seen and will be asked to return on another day. (please see Walk-In Clinics below).

Patients who arrive 10 minutes late for their appointments will not be seen and will have to re-book the appointment.

Enhanced Walk-In Clinics

We offer an enhanced walk-in service which runs, Monday: 11:00 - 13:00, Tuesday: 11:00 - 13:00 and Thursday: 11:00 - 13:00 with both Doctors. It is a first come first serve service that doesn't require prior booking.

Speaking to the Doctor or Nurse

To speak to a GP please call reception on: 0207 373 4102 and they will book a Telephone Consultation with either first available GP if urgent or with a GP of your choice. 

Extended Hours Appointments

We offer appointments out of our normal opening times at the Violet Melchett Centre which can be booked through reception. Please see Opening Times tab for more information.

Ethnic Minorities

We are aware of cultural differences. Some of our staff and doctors are multi-lingual. For patients who have difficulties with speaking English they can ask at the reception to book a translator for their appointment. This is a free service.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Every appointment that you miss without informing us in sufficient time will be noted in your record. If you fail to attend three appointments or more in the year you will be removed from the practice list.

 
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